Privacy Policy

1Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Full name and email address
• Password (encrypted and securely stored)
• Company name (optional)
• Payment information (processed securely through Stripe)

1.2 Document Data

When you generate documents, we collect:

• Document type, industry, and country selections
• Form data entered during document generation
• Generated documents and templates used
• Document creation and modification timestamps

1.3 Usage Information

We automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Time and date of visits

2How We Use Your Information

We use your information to:

• Provide Services: Generate documents, maintain your account, and process payments
• Improve Our Platform: Analyze usage patterns to enhance features and user experience
• Communication: Send transactional emails, updates, and customer support responses
• Security: Detect fraud, prevent abuse, and protect our users
• Legal Compliance: Comply with applicable laws and regulations
• Marketing: Send promotional materials (you can opt-out anytime)

3Data Sharing and Disclosure

We do NOT sell your personal information. We may share your data with:

• Service Providers: Stripe (payments), MongoDB (database), Vercel (hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: Any other sharing will require your explicit permission

4Data Security

We implement industry-standard security measures:

• 🔒 Encryption: All data transmitted using HTTPS/TLS encryption
• 🔐 Password Protection: Passwords hashed using bcrypt
• 🛡️ Secure Storage: Data stored in encrypted MongoDB databases
• 👁️ Access Controls: Strict access limitations and monitoring
• 🔍 Regular Audits: Periodic security assessments and updates

Note: While we strive to protect your data, no method of transmission over the internet is 100% secure.

5Your Privacy Rights

You have the right to:

• ✅ Access: Request a copy of your personal data
• ✏️ Correction: Update or correct inaccurate information
• 🗑️ Deletion: Request deletion of your account and data
• 📥 Data Portability: Export your data in a machine-readable format
• 🚫 Opt-Out: Unsubscribe from marketing communications
• ⚠️ Object: Object to processing of your personal data

To exercise these rights, contact us at privacy@docmint.com

6Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences (e.g., dark mode)
• Analyze site traffic and usage patterns
• Improve our services and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

7Data Retention

We retain your data as long as your account is active or as needed to provide services. When you delete your account:

• Personal data is deleted within 30 days
• Some data may be retained for legal/accounting purposes
• Anonymized usage data may be kept for analytics

8Children's Privacy

DocMint is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.